Privacy Policy

 

It’s important to les D’Arcs that your privacy during this website use is protected in the best way possible. We promise that we collect as little information about you as necessary to carry out our services to you. Please read our policy setting below on how your personal data will be processed and protected.

 

WHAT INFORMATION IS COLLECTED AND WHY?

Only when you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, shipping address and email address. When you browse our store, common access data is logged solely for statistical purposes and for technical administration of the Website.

We will keep your data only for as long as necessary to carry out our services to you or for as long as the law requires us to.

les D’Arcs will NEVER send you emails for marketing reasons unless you’ve signed up for our newsletter and thereby declared your interest in such matter.

We never pass on, sell or swap your data to third parties for marketing purposes.

 

HOW DO WE PROTECT YOUR DATA AND ENSURE SECURITY?

To protect your personal information, we take great precautions and follow industry best practices to make sure it is not inappropriately lost, disclosed, altered or destroyed. We continually adapt our security measures in line with technological progress and developments.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Access to your customer account is only possible after entering your personal password.
You should treat your account information always confidential and close the browser window when you have finished your communication with us, especially if you share your computer with others.

 

OUR PCI-CERTIFIED PAYMENT PROVIDERS

If you choose a direct payment gateway to complete your purchase, then our e-commerce system Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). This means that your card details are processed with a very high level of security. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensuring the secure handling of credit card information by our store and its service providers.

 

YOUR RIGHT OF DATA ACCESS

According to the Federal Data Protection Act you’re entitled to receive free of charge information about the personal data stored upon request and you are entitled to ask for correction, locking and deletion of these data.

 

HOW TO GIVE AND WITHDRAW YOUR CONSENT?

By using this site, you represent that you are at least the age of majority in your state or province of residence.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. At your express request, les D’Arcs can save Customer Data during the customer registration process so that it need not be entered again at a future visit.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you clearly and directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@lesdarcs.com

 

EXTERNAL LINKS

When you click on links on our store, they may direct you away from our site. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

 

GOOGLE™ ANALYTICS

This website uses Google Analytics , a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies" which are text files placed on your computer to help the website analyse how the site is used. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on a server in the USA. Google will use this information to evaluate your use of our website, compiling reports on the website activities for us as website operators and providing other services relating to the website activity and the Internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Opting Out

You may be able to opt out of customized Google Display Network ads by visiting the Ads Preferences Manager http://www.google.com/ads/preferences/, and the Google Analytics Opt-out Browser Add-on (http://www.google.ca/ads/preferences/plugin/).

However, if selected, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in a manner and for the purposes set out above.

 

FACEBOOK SOCIAL PLUGINS

The Website valso uses Social Plugins (“Plugins”) of the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The Plugins use Cookies as well and are marked with a Facebook logo or a “Facebook Social Plugin” annex.

When accessing a part of the Website containing such a Plugin, the user's browser connects directly to Facebook's servers, which then transfer the Plugin's contents directly to the user. By way of this embedding, Facebook is informed that the relevant part of the Website was accessed. If the user is logged into Facebook at the same time, Facebook can correlate the Website access with the user account. If Plugin features (such as the “Like” button) are used, these pieces of information are also transferred to Facebook and saved there. The purpose and extent of how Facebook collects, processes and stores data and details about privacy rights and settings are described in the Facebook privacy policy, which is available at facebook.com.

You can avoid the collection of the aforementioned data by logging off of your Facebook account before visiting the Website.

 

COOKIES

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. les D’Arcs uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties.

To be as transparent as possible, here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us: e.g. for delivery, your shipping address needs to be disclosed to the delivering company. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

COPYRIGHT

The content of this site is copyright-protected and is the property of les D’Arcs – Anna Ingensand.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@lesdarcs.com